What is the manufacturer’s policy on providing proof of concept or trial units for evaluation?

Manufacturers often have specific policies regarding proof of concept (POC) or trial unit offerings to potential customers. These policies vary significantly depending on industry standards, product type, and company size.

Most established manufacturers offer some form of evaluation program, typically falling into three categories:

1. Full POC programs with technical support

2. Limited-time trial units

3. Conditional free samples

Technology and industrial equipment manufacturers frequently provide comprehensive POC programs, especially for high-value products. These usually involve:

- Signed non-disclosure agreements

- Defined evaluation periods (typically 30-90 days)

- Technical support during testing

- Clear return policies

For lower-cost items, many manufacturers offer free samples with minimum order requirements. Common conditions include:

- Proof of business legitimacy

- Agreement to cover shipping costs

- Commitment to future purchases

Emerging trends show manufacturers increasingly using virtual POC solutions through digital twins or simulation software before physical trials. This reduces costs while allowing thorough evaluation.

When requesting trial units, buyers should be prepared to demonstrate serious purchase intent and provide relevant business documentation. Manufacturers typically prioritize requests from qualified leads with clear project timelines and budgets.

The evaluation process often serves as the first step in building long-term supplier relationships, with many manufacturers viewing it as a strategic investment rather than a cost.